Mitigating Fraud Losses with Third-Party Payments


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Consumers and businesses are demanding instant or near-real time payment solutions for various payment needs, situating institutions in a complex environment of finding the right solution for account holders that fits the institution’s strategic goals. These complex relationships can present institutions with significant compliance challenges and fraud risks unless proper mitigation controls and strategies are employed. Compliance Officers play a unique role in developing and driving controls that reduce risk and increase success of these solutions.

Using common instant or faster payment networks such as Zelle®, RTP®, and PayPal®, attendees will explore risks, common frauds, mitigation controls, and strategies to safeguard the service and help institutions reduce exposure. These solutions commonly shift compliance obligations and fraud liability to the institution; are you prepared to manage the risk?

Learning Objectives:
• Define a Third-Party Payment Provider relationship and platform
• Record responsibilities and liabilities of participants
• Examine fraud risk mitigation controls and strategies
• Expose most common and costly issues when contracting Third-Party Payment Provider solutions


Rayleen M. Pirnie, AAP, CERP is the Director of Risk & Fraud at NEACH overseeing the organization’s comprehensive risk management program, advancing strategy to support both industry and member efforts to identify and mitigate fraud. With more than 20 years of experience, Rayleen is a leading expert in payments rules, compliance, risk management, fraud prevention, and security. Through leadership roles and years of research and dedication, Rayleen has developed a deep knowledge and unique skillset that allows her to deliver actionable solutions to not only financial institutions and financial service providers, but across other industry verticals as well. Rayleen is an Accredited ACH Professional (AAP) and a Certified Enterprise Risk Professional (CERP). She is a member of the Association of Certified Fraud Examiners (ACFE) and holds a Bachelor of Science in Criminal Justice Administration. She is an author and highly sought-after speaker.

Recorded on Tue, Feb 8, 2022 2:00 PM – 3:30 PM EST


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