No, all Employee and Board of Directors Training products are non-refundable.
Can I get a refund for a RECORDED webinar, virtual class, or virtual school product?
No, all recorded products are non-refundable.
I have purchased a LIVE webinar, virtual class, or virtual school product but can no longer attend. Can I get a refund?
AML-ology will honor refund requests for webinars, virtual classes, or virtual school products if the request is made within three days prior to the start of the event.
I am a current AML-ology Mentor member ā what do I need to do?
All current and active Mentor Members will automatically be upgraded into the Mentor-Enterprise level of membership with the users listed on your account on the AML-ology website, unless previously requested. We encourage you to review these users to be sure they are still active with your FI/company, and you wish for them to continue to […]
I am a current AML-ology Academic member ā since Academic membership was for one year, and now it is going to 3 months, what are the increased benefits?
You will receive 50% off all BSA Deep Dive webinars and access to our exclusive AML TurboTalksĀ® archive.
I am a current AML-ology Academic member ā what happens to my Academic Membership after the 3 free months?
To continue Academic Membership after the 3 free months, you will need to renew your membership by 9/15/2023 at the new rate of $249, or it will automatically drop to an Enthusiast level membership.
I am a current AML-ology Academic member ā what happens to my current Academic membership?
We will cancel the auto-renewal on your current Academic membership so that you will not be charged; however, you will automatically receive 3 free months of the new Academic Membership at no charge to you.
When will the upgrade to memberships occur?
All active AML-ology Academic or Mentor memberships will automatically upgrade on Thursday, June 15th, 2023.
Is there a way I can view a session of the AML TurboTalks?
Absolutely! To view our AML TurboTalksĀ®, which is a benefit of our higher levels of membership, clickĀ hereĀ to watch a free session. Scroll down to āOctoberā under the recorded section. You must be at least an Enthusiast member to view this complimentary session.