Membership FAQs

Joining AML-ology will give you exclusive access to all things AML related, with more features being released as time goes on. We’re more than just the study of AML; we’re here to provide you with solutions. We want to share our leadership and knowledge with you and discuss the challenges you are faced with. Our goal is to encourage not just learning, but also networking throughout the industry and to further the AML industry as a whole.

An Enthusiast membership provides you with access to monthly articles written by thought leaders within the space, access to our FREE webinars, and additional helpful resources. An Academic membership provides you with the Enthusiast level access, as well access to our AML TurboTalks® archive, discounts on our suite of training options, and our AML Resources. To see a complete list of benefit comparisons, please visit our Membership Levels page.

AML-ology membership depends on the level chosen. To see all available membership levels and their prices, please visit our Membership Levels page.

To update your billing information, please login to your account and navigate to Account. From there, click on “Payment Methods.” If you need help with this, just give us a call between 9AM-4PM EST, Monday through Friday, at 855-272-5995.

We can accept payments from Visa, MasterCard, American Express, and Discover. Unfortunately, we aren’t able to accept prepaid cards, cash, or checks.

AML-ology memberships are charged on an annual basis.  Memberships are automatically renewed on your anniversary date.

No, AML-ology does not issue any refunds for any level of AML-ology membership. If you need to cancel your AML-ology membership, please login to your account, navigate to Memberships > Subscriptions. From there, you will be able to click on the “cancel” button. If you need help with this, just give us a call at 855-272-5995 between 9AM-4PM EST, Monday through Friday.

You will still have access to your AML-ology membership through your anniversary date; however, your card will not be automatically charged for the next year. 

Although you won’t have access to all of our exclusive content, you can sign up for our free Enthusiast Membership at any time as a trial. To gain more insight into our AML TurboTalks, which is a benefit of our Mentor membership level, click here to watch a free month of AML TurboTalks (look for the month that says it is a trial version). To sign up for any of our membership levels, click here.

Absolutely! The Academic Membership offers you much more value and will help you grow in your career.  Simply, visit our sign up page.

As an Academic AML-ology member, you will receive 50% off our BSA Deep Dive webinars and a special discount off our Virtual BSA School ($25 off 1 day, $50 off 2 days, and $100 off 3 days).

No, all Employee and Board of Directors Training products are non-refundable.

No, all recorded products are non-refundable.

AML-ology will honor refund requests for webinars, virtual classes, or virtual school products if the request is made within three days prior to the start of the event.

At the bottom of the page we have a “Contact Us” section.  Simply complete the form with your contact information, and we’ll be in touch within one business day.  You can also email us at [email protected] or call us at (855) 272-5995 Monday through Friday 9AM-4PM EST.

All current and active Mentor Members will automatically be upgraded into the Mentor-Enterprise level of membership with the users listed on your account on the AML-ology website, unless previously requested. We encourage you to review these users to be sure they are still active with your FI/company, and you wish for them to continue to receive access to AML-ology. You will see no changes in your membership access or cost.

If your membership is due to renew, and you wish to move to the Mentor-Individual level, please reach out to [email protected] to make this adjustment.

You will receive 50% off all BSA Deep Dive webinars and access to our exclusive AML TurboTalks® archive.

To continue Academic Membership after the 3 free months, you will need to renew your membership by 9/15/2023 at the new rate of $249, or it will automatically drop to an Enthusiast level membership.

We will cancel the auto-renewal on your current Academic membership so that you will not be charged; however, you will automatically receive 3 free months of the new Academic Membership at no charge to you.

All active AML-ology Academic or Mentor memberships will automatically upgrade on Thursday, June 15th, 2023.

Absolutely! To view our AML TurboTalks®, which is a benefit of our higher levels of membership, click here to watch a free session. Scroll down to “October” under the recorded section. You must be at least an Enthusiast member to view this complimentary session.